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NHS England Annual Quality Assurance for Wokingham CCG

NHS Wokingham Clinical Commissioning Group (CCG) has passed its annual assurance review with NHS England with positive feedback on all six of the judging criteria.

NHS England's assurance framework ensures that all CCGs continue to meet their responsibilities to patients and the public in six areas; quality of services, engagement, outcomes for patients, governance, partnership working and leadership.

Wokingham CCG was "assured" in all six categories with particular praise for good progress on the 'friends and family' test at the Royal Berkshire Foundation Trust where patients are asked if they would recommend the services they received.

Matthew Tait, director of NHS England in the Thames Valley, said: "Wokingham CCG's governing body demonstrated positive achievement on increasing the take up of bowel screening alongside improving the care of patients with diabetes. We were also impressed to hear that the CCG has more than doubled the number of carers registered with their GP practice."

The CCG was also praised for its strong clinical and managerial leadership; there was also positive feedback for the CCG's examples of partnership working, particularly with Wokingham Borough Council.

Public and patient engagement also drew praise, with Wokingham CCG gaining the highest response rate of CCGs in Berkshire West for a recent '360 degree' feedback survey. The CCG has held two successful 'call to action' events and has input from practice patient participation groups, which have a membership of over 6,000 patients. It also has a large following of more than 1,000 on Twitter @WokinghamCCG.

The report also highlighted significant improvement in A&E performance and the appointment of a specialist nurse to help improve rates of the C.Difficile infection.

Dr Stephen Madgwick, chair of the Wokingham CCG, said: "We are delighted that the work of Wokingham CCG has been recognised; particularly our work to improve patient engagement. The report reflects a busy but successful year; however, there is always work to be done and our challenge now is to ensure that we carry on working with our partners to continue to improve performance in A&E."

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