CCGs launch free My Local NHS smartphone app in English and Polish


The Berkshire West Clinical Commissioning Groups (CCGs) have developed a free smartphone app, allowing local people to find out how to access NHS services.

Based on the user's current location, the app uses a map to show the nearest pharmacy, dentist or GP, plus Minor Injury Units, Walk-In Centre and the A&E Department across West Berkshire, Reading, and Wokingham. Where possible, other details will include the range of treatments available and opening hours.

It also offers advice on when to call NHS 111 and 999, as well as notes and reminder sections to record doctor/dentist appointments or symptoms to mention to the GP.

A Polish language version has also been developed following a Healthwatch Reading report: "How the recent migrant Polish Community are accessing healthcare services, with a focus on primary and urgent care services", which highlighted the need for the local NHS to provide more written information in Polish about NHS services.

Both apps include links to websites offering health advice, such as NHS Choices, while the Polish version has information on the NHS and the benefits of registering with a GP.

Dr Andy Ciecierski, Reading GP and Project Board Chair for NHS 111 Berkshire, said: "Whether you are new to the area or have lived here for a while, it's not always obvious who you should turn to for help. This innovative app will avoid unnecessary delay or stress by helping you quickly find the right NHS service."

Launch dates
The English language version of the free app, called My Local NHS, is now available from the App Store (iPhone) and Google Play (Android), while the Polish language version, called My NHS (Reading region) will be available for download from 28th July.



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