Bringing joined-up care a step closer for Sam

People in Wokingham borough will soon benefit from a new development in joined-up care, which will see a new care ‘navigator’ help to bring services closer to people’s homes.

Wokingham Clinical Commissioning Group (CCG) and Wokingham Borough Council are funding a Community Navigator Coordinator, for a period of three years, to develop a network of volunteers who will be on hand to signpost patients and service users to local sources of information and help. The Community Navigator Coordinator will be employed by Involve, a local charity supporting the voluntary and community sector across Wokingham borough.

This new role has been created in response to feedback from the public, including from the CCG’s ‘Have your Say’ consultation events that took place in March this year, where people expressed strong support for the idea of improving awareness of the services available from the voluntary sector and better coordination of these services. The consultation events used a powerful animation, Sam’s Story, to set out a vision of what joined-up care might mean for Sam, an elderly widower living with multiple long-term health conditions in the borough.

Dr Johan Zylstra, chairman of Wokingham CCG said: “We believe this role is an exciting next step in delivering our vision of better coordinated care in the borough, whilst recognising the important role that our voluntary and community services can play in this. It’s important to point out that the role of the volunteers will not be to provide an alternative to GP services; rather, it will allow a new route for GPs to help those patients who will benefit from more local care.”


Notes to editors:

NHS 111 Consultation survey
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