Welcome to the Quality Page. I am Debbie Simmons, Nurse Director for the four Clinical Commissioning Groups (CCGs) in Berkshire West and Executive Lead for Quality and Safeguarding. With the support of my team I am responsible for ensuring that we commission services that are of the highest possible quality and deliver the best clinical outcome and experience for our patients.
We are extremely pleased with the progress made in our first four years and intend to continue to fully utilise the established and embedded governance processes to further improve the quality of care across all services for our patients. We will ensure that when something doesn’t quite go as planned, patients are listened to and lessons are learned, to ensure changes are embedded to prevent the same problem occurring again.
In our area we have an Acute Trust, a Community and Mental Health Trust, an Ambulance Trust, three Independent Hospitals and a Hospice. We also work with our neighbouring CCG colleagues where our patients attend a provider based outside of Berkshire West.
We have developed excellent open and honest relationships between Directors of Nursing for the CCGs and Providers, with shared visions for quality improvement priorities, which we will continue to build going forwards.
A single definition of quality for the NHS was first set out in ‘High Quality Care for All - NHS Next Stage Review (Final Report)’ (2008), led by Lord Darzi, and has since been embraced by staff throughout the NHS and by successive governments.
The Commissioning for Quality and Innovation (CQUIN) payment framework enables commissioners to link a proportion of providers' income to the achievement of quality improvement goals.
The role of the CQC is to make sure that hospitals, care homes, dental and general practices and other care services in England meet national standards to provide people with safe, effective and high-quality care.
The following report aims to discuss how the Berkshire West Clinical Commissioning Groups have driven quality improvements across the system, with evidence of significant improvement resulting in a safer and more positive experience for our patients.